• This course gives an introduction to customer care within the health care service. The course has been designed for all levels including complete novices to customer care. It takes around 8-10 study hours to complete the course, though you have access to this course for 3 months from registration.

  • This course gives an introduction to dealing with difficult situations within the health care service. The course has been designed for all levels including those new to the healthcare environment. It takes around 8 study hours to complete the course, though you have access to this course for 3 months from registration.